Comprehensive Game Management

Spinocchio’s Backoffice provides a simple and efficient interface to manage our games:

• Monitor Game Performance: Track key metrics such as player engagement, revenue, and game popularity.

• Game Settings Control: Easily manage games and their features, ensuring smooth operations.

• Turn-On/Turn-Off Engagement Mechanics: Activate or deactivate engagement features such as Lucky Coins with its full ecosystem such as leaderboards, or quests based on the preferences of your casino.

You can optimize the casino’s offering without the complexity of customization. Simply choose which features to enable and manage the experience from one central system.

Geo-Targeting for Regional Control

Spinocchio’s Backoffice allows to manage access to games based on geographic location, ensuring compliance with regional laws and local market requirements:

• Regional Restrictions: Easily restrict access to certain games based on countries or regions.

• Ensure Compliance: Safely navigate regulatory requirements and tailor your casino offerings for specific regions.

The geo-targeting features enable you to serve the right content to the right audience, ensuring localized gaming experiences.

Lucky Coins Engagement Platform

One of the standout features of the Spinocchio Backoffice is our Lucky Coins system, which is designed to enhance player engagement through gamification.

• Gamified Features: Lucky Coins allows you to turn on daily challenges, level-ups, leaderboards, and reward systems that keep players motivated and returning for more.

• Turn Engagement Features On/Off: You have complete flexibility to turn these mechanics on or off based on your needs. Whether it’s boosting player retention or running special events, you can easily manage the engagement flow with a few clicks.

• Campaigns and Player Progression: Use Lucky Coins to track player progression in-game and reward them for completing tasks, participating in challenges, or leveling up.

These built-in gamification features make it easy for casinos to offer an immersive and interactive player experience without needing to manage complex configurations.

Feature/Game Request Portal

At Spinocchio, we value the feedback and needs of our partners. Through the Feature/Game Request Portal, you can directly submit your ideas for new games or features you’d like to see in future releases.

• Submit Requests: Easily submit requests for new game mechanics, themes, or features tailored to your player base.

• Prioritize Ideas: Collaborate with our team to prioritize your most requested features and games.

• Real-Time Updates: Track the progress of your requests and get updates on when new features or games will be delivered.

This feature ensures that your needs are heard and acted upon quickly, making Spinocchio’s games even more adaptable to your casino’s requirements.

SLA Portal

To ensure that we meet one's operational needs and expectations, we’ve developed a comprehensive SLA Portal within our Backoffice. The SLA Portal helps you:

• Monitor Game Performance: Track uptime and system performance metrics for each game you operate, ensuring consistency and reliability.

• Review Response Times: Stay updated on response times for any technical issues with real-time tracking of ticket progress and issue resolution.

• Access Support SLA: Review the agreed-upon SLAs for support queries, ensuring you get timely resolutions and assistance whenever needed.

This portal guarantees that you will always have clear visibility into the status of any service requests, helping you maintain optimal game performance.

Seamless Game Integration & API Support

Integrating Spinocchio’s games into a partner's system is fast and straightforward. We provide comprehensive API support that ensures smooth integration and quick deployment.

• Fast API Integration: Get our games up and running with minimal setup time.

• Full Documentation: We provide detailed technical documentation to assist with integration.

• Technical Support: Our dedicated team is always available to help you with any issues or questions.

Real-Time Analytics: Track, Optimize, Succeed

The Spinocchio Backoffice offers detailed analytics to help you track games performance:

• Track Player Activity: Monitor how players interact with our games, engagement features, and promotions.

• Revenue and Engagement Metrics: Get insights into revenue generation and user retention, helping you make data-driven decisions.

• Round Replays: Analyze round replays to track player behavior and game performance.

These insights allow you to fine-tune your operations, making sure you are always ahead of the curve.

Why Spinocchio’s Backoffice is the Right Choice for Your Casino

• Geo-Targeting: Control access to games based on player geography.

• Seamless Integration: Easy integration via APIs, with full technical support.

• Real-Time Analytics: Measure performance and make adjustments based on data.

• Lucky Coins Engagement Platform: Turn on or off gamified features like leaderboards, quests, and rewards.

• Game Request Portal: Submit and track requests for new features or games.

• SLA Portal: Monitor uptime and support response times to ensure a smooth gaming experience.

• Customizable Operations: Focus on activating engagement mechanics without the complexity of custom configuration.

Ready to Take Your Casino to the Next Level?

Spinocchio’s Backoffice offers everything our partners need to track performance and enhance player engagement with minimal effort. By turning on or off the right features, one can provide a customized experience for players that keeps them coming back for more.

Want to learn more? Contact us today to find out how Spinocchio’s Backoffice can help your casino grow and succeed.